Check In Attendant - Graveyard Shift

About Budget Car & Truck Rental of Las Vegas

Budget Car & Truck Rental of Las Vegas is a locally owned and operated sub-licensee of Avis Budget Group. For more than 30 years, we have served Southern Nevada by providing reliable vehicles, competitive pricing, and exceptional customer service. Our mission is simple: To deliver the best car rental experience through newer vehicles, exceptional service, and competitive pricing. We value teamwork, accountability, integrity, and continuous improvement. We invest in our employees through training, development, and opportunities for advancement.

Job Summary

If you enjoy helping customers, staying active, and keeping things moving in a fast-paced environment, we want to meet you!

As a Customer Check-In Agent during the graveyard shift, you will assist customers returning their rental vehicles. You will greet customers, inspect vehicles, verify return information, process final receipts, and help ensure each customer has a positive and efficient return experience.

Essential Duties and Responsibilities

· Greet returning customers in a friendly and professional manner.

· Complete vehicle check-ins accurately and efficiently.

· Inspect vehicles for cleanliness, damage, fuel level, and mileage.

· Document and report vehicle condition concerns according to company procedures.

· Verify rental information and process final receipts.

· Answer customer questions about the return process.

· Coordinate with rental operations, fleet, and customer service teams.

· Safely move and park vehicles to support vehicle flow and lot organization.

· Maintain a clean, organized, and safe work area.

· Follow company procedures, service standards, and confidentiality requirements.

· Work efficiently during high-volume periods without sacrificing accuracy or service.

· Participate in required training and team meetings.

· Perform other related duties as assigned.

Qualifications

Education & Experience

· High school diploma, GED, or equivalent experience preferred.

· Valid driver’s license and a driving record that meets company requirements.

· Strong customer service, verbal communication, and interpersonal skills.

Required Qualifications

· Experience using computers, mobile devices, or point-of-sale systems.

· Strong attention to detail and ability to follow instructions and procedures.

· Reliable transportation to work location and reliable attendance based on work demands.

· Able to provide proof of employment verification and participate in a pre-employment background check and drug screening.

Preferred:

· Previous experience in customer service, rental cars, hospitality, transportation, retail, or another fast-paced service environment is preferred. Bilingual English/Spanish communication skills are a plus.

Physical Requirements

· Able to work outdoors and in a parking garage in conditions that may include heat, cold, wind, and rain.

· Stand, walk, and move throughout the work area for extended periods.

· Frequently enter and exit vehicles.

· Bend, reach, and squat while inspecting vehicles.

· Occasionally lift and carry items weighing up to 25 pounds.

· Safely operate company vehicles as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Work Schedule

Able to work full-time, during the graveyard shift, on-site at our work location in Las Vegas, NV, based on business volume and demands, ensuring all business needs and job duties are met.

Compensation

$13.00 - $15.00 dollars per hour based on experience.

What We Offer

· Prioritize your health and wellness with medical, dental, vision, life insurance, and short-term disability coverage for you and your family.

· Prepare for your future through our 401(k)-retirement plan and company match program.

· Take care of your personal needs and enjoy time away from work using accrued paid time off and company-paid holidays.

· When you have every day-life needs, use our Employee Assistance Program to guide you to professional resources to make informed decisions for you and your family.

· We offer our dedicated team members car rental discounts.

· Grow your skills and knowledge through our training, development, and advancement opportunities.

Budget Car & Truck Rental of Las Vegas Core Values

· We share success

· We grow through people & innovation

· We do the right things always

· We steward resources wisely

· We bring a “can do” mentality

· We build trust through accountability

Equal Employment Opportunity (EEO)
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. Budget Car & Truck Rental of Las Vegas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. Budget Car & Truck Rental of Las Vegas is committed to providing reasonable accommodations to individuals with disabilities.

Our mission is to provide a car rental experience above and beyond our customer's expectations with a quality selection of vehicles and superior customer service.