Embroidery Shop Manager

• Manage daily operations of an embroidery and custom appeal shop.
• Coordinate customer orders from initial request through production and completion.
• Operate and oversee commercial embroidery equipment and ensure finished products meet quality standards.
• Schedule embroidery jobs and prioritize orders based on deadlines and customer needs.
• Prepare artwork and embroidery designs using digitizing software.
• Communicate with customers regarding orders, designs, pricing, and turnaround times.
• Maintain inventory of garments, threads, supplies, and other production materials.
• Process payments, create invoices (work orders), and maintain accurate order records.
• Train and/or assist employees with embroidery equipment, threads, production procedures, and customer service.
• Troubleshoot basic equipment and production issues to prevent delays.
• Package complete orders and coordinate pickups or deliveries.
• Maintain an organized, clean, and efficient work environment.
• Handle multiple orders while meeting deadlines and maintaining attention to detail.

Embroidery shop with 29 years of experience! Best in Birmingham with efficient and quality work!