Posted August 14, 2026
Customer Service Rep
Express Employment
Mattoon, IL, US
Full Time
16.25USD per hour
Job Description
Job Description
Top Job
Located in Mattoon, IL
Salary: 16.25
Express Employment Professionals is hiring a full-time Customer Service Representative to join their team! Successful candidates must have a friendly disposition, ability to operate a computer while speaking on the phone simultaneously, have great attention to detail, and be good with customers. Pay is $15.00/hr to $16.25/hr based on experience. This position is a full-time, 40 hour work week. In order to provide the best customer service during open hours, shift times may vary between the hours of Monday-Saturday 7:00am-7:00pm & Sunday 8:00am-5:00pm.
Customer Service Representative Job Duties:
- Provide excellent customer service via phone, live chat, and other inquiries each day
- Answer customer inquiries regarding orders and shipments
- Communicate with manufacturers for answers regarding a customer's order
- Order management, tracking orders, processing customer returns
- Communicate with coworkers to ensure customers are handled in a timely manner
If this sounds like you, apply now and contact our office to schedule your interview today!
Express Employment Professionals offers a full benefits package to all our associates.
OUR MEDICAL PLAN INCLUDES:
OUR ASSOCIATES HAVE ACCESS TO:
Confidential Interviews/Never a Fee
#2347OS
Express Office: Mattoon
616 Charleston Avenue
Mattoon, IL 61938
Located in Mattoon, IL
Salary: 16.25
Express Employment Professionals is hiring a full-time Customer Service Representative to join their team! Successful candidates must have a friendly disposition, ability to operate a computer while speaking on the phone simultaneously, have great attention to detail, and be good with customers. Pay is $15.00/hr to $16.25/hr based on experience. This position is a full-time, 40 hour work week. In order to provide the best customer service during open hours, shift times may vary between the hours of Monday-Saturday 7:00am-7:00pm & Sunday 8:00am-5:00pm.
Customer Service Representative Job Duties:
- Provide excellent customer service via phone, live chat, and other inquiries each day
- Answer customer inquiries regarding orders and shipments
- Communicate with manufacturers for answers regarding a customer's order
- Order management, tracking orders, processing customer returns
- Communicate with coworkers to ensure customers are handled in a timely manner
If this sounds like you, apply now and contact our office to schedule your interview today!
Express Employment Professionals offers a full benefits package to all our associates.
OUR MEDICAL PLAN INCLUDES:
- Doctor, hospital, and prescription benefits
- Preventative wellness benefits
- No co-pays or deductibles
- No pre-existing conditions
- PPO network discounts
OUR ASSOCIATES HAVE ACCESS TO:
- Dental, life, and vision insurance
- 401(k) retirement plan
- Holiday and vacation pay
- National retailer discounts
Confidential Interviews/Never a Fee
#2347OS
Express Office: Mattoon
616 Charleston Avenue
Mattoon, IL 61938
