Accounts Receivable Clerk

Major wholesale distributor in Albuquerque seeks Accounts Receivable Clerk who posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.

The incoming will also be responsible for receptionist duties.

POSITION OVERVIEW

• Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account.
• Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
• Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
• Answering phones, greeting guests, filing, email communication
• Responsible for a high volume of customer accounts.

GENERAL ACCOUNTABILITIES

• Perform collection procedures as outlined in SOPs
• Escalate to supervisor as needed
• Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc.
• Cash application through various payment methods checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes
• Monthly statement distribution Work with sales and other departments to handle disputes on accounts
• Able to work independently without supervision
• Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
• Ensure that customer service is held to the highest standard, maintaining good working relationship
• Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
• Ensure that customer questions are answered timely
• Accurately and effectively handle large volumes of orders and calls.
• Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
• Responsible for problem solving with a positive and professional demeanor
• Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer

About A+
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting!
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.