Inside Parts Sales

We are excited to announce that we are looking to grow our Dallas parts team! Are you interested in applying your skills as a parts counterman to help our team continue to perform at a high level while also gaining practical experience for your career growth? We are looking for an experienced and customer-focused Parts Counterman to join our fast-paced service department. The ideal candidate has strong communication skills, excellent attention to detail, and a thorough understanding of inventory management. You will be responsible for assisting customers and technicians in finding the correct parts, managing stock levels, processing transactions, and maintaining an organized parts counter area. Our company offers a competitive compensation package with weekly pay, bonuses, company subsidized health insurance and a great team culture. If this sounds like you, we are excited to hear from you!

Job Mission

The mission for this role is to provide high quality customer service with a focus on company culture and excellent quality of workmanship.

Preferred Experience

• Previous experience with sales in a parts department.

Expected Outcomes

• Team Player - We desire to hire individuals that are true team players and embrace our strong culture.
• Customer Satisfaction - Achieve 100% customer satisfaction by producing quality work, providing excellent communication and leveraging assistance from the appropriate sources.

Job Responsibilities

• Forecast objectives and targets for the parts department
• Handle customer service problems and resolve internal operational issues
• Maintain a balanced inventory that aligns with the needs of the service department and customers
• Forecast demand and place orders with vendors to keep optimal stock levels
• Operate forklift to load and unload parts shipments at the branch. Check for accuracy and damaged parts upon arrival
• Stock parts and coordinate with service department on parts received for repair orders
• Pull parts from inventory to ship or for the service department
• Monitor inventory levels and keep parts department organized
• Handle parts invoicing and billing
• Ship warranty parts back to vendor
• Ensure the accurate and timely processing of all part sales
• Assist customers and internal staff to identify and acquire the parts needed
• Collaborate with service and sales department to ensure parts are available for internal jobs
• Call existing customers for part sales and cold call new customers
• Part sales to customers

We offer a competitive benefits package in addition to compensation. We offer company subsidized health insurance. Vision, dental and disability at competitive rates. A 401K with company match.

Job Type: Full-time

Pay: $24.00-$28.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Overtime when needed

Work setting:

• In-person

Texas Pack and Load was started to provide high-quality equipment for solid waste and public works applications with elite support, superior service and a passion for our product line.