Bilingual Administrative Assistant/Receptionist

Bilingual Administrative Coordinator

Pay: $18 - 21
Schedule: 8AM – 5PM
Location: Pasadena, 77502

Job Summary

We are seeking a professional and detail-oriented Bilingual Administrative Coordinator to serve as the front-line point of contact in a fast-paced industrial environment. This role supports daily operations by managing customer interactions, coordinating order pickups, controlling facility access, and assisting with administrative tasks. The ideal candidate is bilingual (English/Spanish preferred), highly organized, and comfortable working closely with warehouse, shipping, receiving, and production teams. Experience in shipping & receiving or a warehouse environment is a strong plus.

Qualifications

• High school diploma or equivalent required
• 2+ years of administrative, customer service, or front desk experience
• Experience in warehouse, manufacturing, or distribution environments preferred
• Bilingual (English/Spanish) preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• High attention to detail and accuracy
• Proficient in Microsoft Office (Excel, Outlook, Word)
• ERP/WMS system experience is a plus

Key Responsibilities:

Customer & Order Coordination

• Greet customers and assist with order pickups
• Verify order status, pick tickets, and required documentation before release
• Coordinate with shipping and warehouse teams to schedule loading
• Communicate order status, delays, and wait times clearly to customers
• Escalate urgent or same-day requests to management as needed

Shipping, Receiving & Returns Support

• Verify and process return authorizations (RMA)
• Coordinate with receiving and warehouse teams for incoming/outgoing materials
• Assist with unloading and ensure accurate product verification
• Support documentation and routing of returned or repaired items
• Work with internal teams to coordinate repair evaluations and quotes

Vendor & Visitor Management

• Greet and direct vendors, delivery drivers, and visitors
• Coordinate deliveries with receiving or appropriate departments
• Maintain controlled access to warehouse and shipping areas

Administrative Support

• Organize and maintain order documentation (physical and digital)
• Upload and audit shipping photos and records
• Assist with reports, correspondence, and general office tasks
• Support communication between customer service, operations, and production teams

Work Environment

• Industrial / warehouse setting
• Fast-paced with frequent interaction across multiple departments
• Requires strong communication, organization, and attention to detail

ProSource Staffing is a professional staffing agency dedicated to connecting qualified candidates with companies in need of reliable talent. We specialize in providing temporary, temp-to-hire, and direct-hire staffing solutions across a variety of industries, including industrial, office, and skilled trades. Our team focuses on matching candidates’ skills and career goals with the right opportunities, while supporting both clients and employees throughout the hiring process. We pride ourselves on professionalism, personalized service, and building long-term relationships with the people and companies we serve.