Client Solutions Representative - Digital Signage (Inside Sales)
Job Description
At Red Dot Digital Media, we believe great technology starts with great people.
For more than 15 years, we've helped organizations transform the way they communicate through innovative digital signage solutions. We design, deploy, and support complete digital signage systems that combine hardware, software, creative content, installation, programming, and managed services for customers across corporate, education, healthcare, hospitality, retail, government, and other industries.
What truly sets Red Dot apart isn't just the technology we deliver, it's how we work together.
We're a collaborative team that believes the best customer experiences are built through trust, expertise, and teamwork. Every successful project is the result of sales, engineering, project management, operations, and customer support working together to solve problems and deliver exceptional results.
Your Opportunity
As a Client Solutions Representative, you'll help customers identify the right digital signage solutions while building long-term relationships based on trust, expertise, and exceptional service.
This is a consultative inside sales position where you'll manage qualified inbound opportunities, build relationships with existing customers, identify new business opportunities, and guide customers through the complete sales process—from discovery and solution recommendations to proposal, negotiation, and closing.
You'll work alongside experienced professionals who are committed to sharing knowledge, supporting one another, and delivering exceptional customer experiences.
What You'll Do
· Respond promptly to qualified in-bound sales inquiries and guide customers through the sales process.
· Conduct discovery conversations to understand customer goals and recommend customized digital signage solutions.
· Prepare proposals, quotations, and professional solution presentations.
· Build trusted relationships with existing customers and identify opportunities for hardware upgrades, software renewals, managed services, expansion projects, and new digital signage initiatives.
· Generate new business through referrals, networking, outbound outreach, email campaigns, and social media.
· Conduct virtual and in-person product demonstrations.
· Collaborate with engineering, project management, operations, and customer support to deliver exceptional customer experiences.
· Maintain accurate CRM records, manage your sales pipeline, and achieve sales goals.
Who You Are
We're looking for someone who is excited to learn, grow, and contribute to a collaborative team.
You'll thrive at Red Dot if you:
· Enjoy learning new technology.
· Are naturally curious and enjoy solving problems.
· Build trust through honest communication.
· Enjoy collaborating with teammates across multiple departments.
· Take ownership while recognizing that success is a team effort.
· Are dependable, coachable, and eager to grow professionally.
· Want to build a long-term career in a growing technology industry.
Sales experience is important, but attitude, curiosity, integrity, and a willingness to learn are equally valuable.
Qualifications
· 1–3 years of experience in inside sales, customer service, account management, consultative B2B sales, or technology sales preferred.
· Strong communication and relationship-building skills.
· Excellent organizational and time-management abilities.
· Comfortable learning new technology and presenting solutions to customers.
· Experience using CRM software (Zoho experience is a plus).
· Experience in technology, AV, IT, SaaS, telecommunications, or digital signage is a plus—but not required.
· Bachelor's degree preferred but not required.
Recent college graduates with exceptional communication skills, a passion for technology, and a desire to build a career in consultative sales are encouraged to apply.
Benefits
· Competitive Base Salary
· Performance-Based Commission with Unlimited Earning Potential
· Medical Insurance
· 401(k) with Company Match
· Paid Time Off and Paid Holidays
· Professional Development & Ongoing Training
· Career Advancement Opportunities
· Collaborative and Supportive Team Environment
What Success Looks Like
At Red Dot, success isn't measured solely by individual sales. It's measured by the relationships you build, the customers you help, and the contributions you make to the team.
Our most successful team members:
· Put customers first.
· Build trust before making recommendations.
· Continue learning every day.
· Share knowledge with teammates.
· Collaborate across departments.
· Take ownership.
· Celebrate team success.
· Support one another.
If you're looking for more than just a sales job—if you're looking for a place where teamwork, learning, and customer success come first—we'd love to hear from you.
Apply today and become part of the Red Dot Digital Media team.
Our company specializes in cutting-edge digital signage solutions, also known as electronic signage. We utilize advanced display technologies, including LED walls, video walls, touchscreens, and LCD monitors, to dynamically present engaging content. Our expertise lies in deploying systems that deliver diverse digital assets, from interactive wayfinding and restaurant menus to targeted marketing messages, internal communications, webpages, and videos. We are at the forefront of transforming traditional communication into dynamic, digital experiences.
Important Note: To respect the privacy of both applicants and current employees, we kindly ask that you do not contact our office regarding resumes or open positions. We appreciate your understanding and cooperation.
