F&I Manager - Used Car Dealership

Job Description

We are seeking an experienced Finance & Insurance (F&I) Manager to join our growing independent used car dealership in New York. The ideal candidate is highly motivated, customer-focused, and experienced in automotive financing, lender relationships, and F&I product sales.

You will be responsible for helping customers secure financing while maximizing dealership profitability through finance and protection product sales.

Responsibilities

• Structure and secure financing for vehicle purchases.
• Present financing options and F&I products professionally.
• Sell vehicle service contracts, GAP, tire & wheel, maintenance plans, and other protection products.
• Maintain strong relationships with banks, credit unions, and finance companies.
• Submit complete and accurate lender packages.
• Ensure compliance with federal, state, and lender regulations.
• Review contracts for accuracy before funding.
• Achieve monthly finance penetration, product penetration, and profitability goals.
• Work closely with the sales team to create an exceptional customer experience.
• Resolve funding issues and contract stipulations promptly.
• Maintain high CSI (Customer Satisfaction Index) standards.

Qualifications

• Minimum 2 years of automotive F&I experience (used car dealership preferred).
• Strong knowledge of indirect lending and subprime financing.
• Experience with Dealer Center or similar platforms.
• Excellent communication and negotiation skills.
• Strong understanding of compliance requirements and dealership documentation.
• Detail-oriented and organized.
• Ability to thrive in a fast-paced sales environment.
• Valid driver's license.

Preferred Qualifications

• Independent used car dealership experience.
• Existing relationships with multiple lenders.
• Bilingual (English/Chinese or English/Spanish) is a plus.

Compensation & Benefits

• Competitive base salary
• Performance bonuses
• Paid Time Off (PTO)
• Employee vehicle purchase discounts
• Career advancement opportunities
• Supportive management team
• High inventory and strong sales volume

Ideal Candidate

The successful candidate is someone who:

• Consistently exceeds finance and product sales goals.
• Builds trust with customers while maintaining compliance.
• Is self-driven and results-oriented.
• Can work independently with minimal supervision.
• Has a strong work ethic and positive attitude.

We are a rapidly growing automotive group with multiple dealerships and service locations across the United States. Our organization specializes in quality pre-owned vehicle sales, automotive service, financing, and customer-focused solutions. With continued expansion, we are committed to investing in exceptional talent, innovative technology, and operational excellence.

We offer a fast-paced, performance-driven environment where high performers are recognized, rewarded, and provided with opportunities for long-term career growth. Our team is built on integrity, accountability, teamwork, and a commitment to delivering an outstanding customer experience at every location.