Resident Service and Eligibility Specialist

Resident Service and Eligibility Specialist

Summary
Provide resident outreach, case management, assessments, and referrals to support housing stability, self-sufficiency, health, and independence. Assist residents in public housingand low-income/tax credit housing by connecting them with social services, community resources, and supportive programs.

Key Responsibilities

Conduct resident outreach, intake, household assessments, and case management.

Identify resident needs and barriers and develop service plans and appropriate referrals.

Connect residents with social services, Section 8/housing programs, food assistance, healthcare, employment, education, financial assistance, and other community resources.

Maintain relationships with residents and serve as a resource and liaison between residents, property management, and community service providers.

Promote resident programs through phone calls, email, newsletters, meetings, and door-to-door outreach.

Coordinate workshops, food distributions, health and wellness events, employment activities, and community programs.

Maintain current knowledge of federal, state, and local housing and social service programs.

Requirements

2+ years of experience in case management, social services, resident services, or a related field.

1 year College coursework in social work, public administration, business, communications, or a related field preferred

Bilingual English/Spanish preferred.

Valid Class C Driver’s License.

Tri-Starr Talent is a leading employment and professional placement firm focused on helping job seekers cut through the noise of the traditional application process. Through established relationships with hiring managers and a deeper understanding of each opportunity, we help connect you directly with employers and roles that align with your experience, goals, and long-term career interests. We understand that every job search is unique, and our team is here to help you find the right fit—not just the next job.

Tri-Starr Talent is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.