Senior Assistant Program Manager: West Lake - Cottage 5 | Full-Time 1st Shift/On Call | Lowell, MI
Job Description
Make a real impact—help someone build independence while building a career, you’re proud of.
The Senior Assistant Program Manager is a key leader within Hope Network’s Residential Services team. In this role, you will support the daily operations of a Specialized Adult Foster Care (AFC) program while providing leadership, coaching, and oversight to Direct Support Professionals and Shift Managers. Working alongside the Program Manager, you will help ensure high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment where individuals can thrive.
What You’ll Do
- Administrative Duties
- Employee Relations and Evaluations
- Monthly Reporting
- Assist in Hiring/Onboarding Process
- Ensuring team is compliant with all state and federal regulations
- Encourage positive relationship building & Promoting Independence
- Transportation and Participation in Community Activities
- Personal Care/Assistance with Activities of Daily Living
- Medication Administration/Health Monitoring
What We’re Looking For
- A positive leader who enjoys supporting and developing others
- Strong communication, organization, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to person-centered care and quality services
- Ability to build strong relationships and promote teamwork
What You Bring
Preferred:
- Experience in residential, behavioral health, or human services settings
Required:
- Valid driver's license
- High school diploma or equivalent
- Two years of leadership or supervisory experience
- Ability to obtain CPR/First Aid certification
- Basic computer skills
- Ability to lift up to 50 pounds and assist individuals as needed
- Ability to work scheduled shifts, including weekends
- Ability to pass required background checks
Top Benefits
- Competitive pay
- Medical, dental & vision insurance (may vary based on job status)
- Virtual Concierge Medical Services
- 403(b) retirement with company match (up to 3%)
- Generous Paid Time Off (PTO)
- Paid training + career growth opportunities
- Tuition reimbursement and scholarship opportunities
- Employee Assistance Program (mental health + support)
- Company-paid life insurance
Why Hope Network
Not your average job. Not your average impact.
At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.
Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.
Apply today and start making a difference.
