ABA Director of Operations

Kinfolk ABA is seeking an experienced Director of Operations to lead daily administrative workflows, optimize multi-site clinic performance, and drive strategic growth for our ABA therapy programs. You will partner with clinical leadership to ensure high standards of care while building repeatable, scalable business systems.

Key Responsibilities:

• Operations Management: Oversee daily clinic workflows, client onboarding, scheduling efficiency, and CRM maintenance.

• Financial & Budget Oversight: Manage P&L performance, labor costs, budgeting, and operational KPIs.

• Compliance & Payer Relations: Ensure adherence to state regulations, accreditation standards, and insurance authorization workflows.

• Cross-Department Collaboration: Partner with clinical directors and talent acquisition to support staffing models, hiring, and brand marketing.

• Growth & Expansion: Execute market-entry strategies for new regional locations or de novo clinic rollouts.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Healthcare Administration, or a related field (Master’s preferred).

• Experience: 5+ years of progressive healthcare or behavioral health management experience, including multi-site oversight.

• Industry Knowledge: Strong familiarity with ABA therapy models, insurance authorization, and billing practices.

• Skills: Demonstrated strength in P&L budgeting, process improvement, leadership accountability, and cross-functional communication.

  Compensation and Schedule:

  • Pay Range: $85,000-$95,000 Annually

  • Full-Time: 40 hours/weekly

  • Shifts: 9am-5pm Monday - Friday

  • Location: Brooklyn NY

  Benefits:

  • Bonus Opportunities

  • 401k Plan options

  • Competitive Salary with Performance Bonuses

  • Weekly pay

  • Generous PTO Paid

  • Off Holidays

  • Career Advancement Opportunities

If you are the right person, Take the next step in making a meaningful difference as a Director of Operations! Apply Today!