Business Office Manager
Job Description
Arlington Senior Living
684 Arlington Pl, Macon, GA 31201
Job Type: Full-Time
About UsArlington Senior Living is seeking a detail-oriented and dependable Business Office Manager (BOM) to join our team in Macon, GA. The Business Office Manager plays an important role in supporting the community's day-to-day administrative and financial operations while providing excellent service to residents, families, and staff.
If you are organized, professional, and enjoy working in a fast-paced senior living environment, we would love to hear from you!
Position SummaryThe Business Office Manager is responsible for overseeing the community's business office functions, including resident accounts, billing, collections, payroll support, accounts payable/receivable, employee records, and general administrative duties.
The ideal candidate will have strong organizational and communication skills, excellent attention to detail, and experience working in a healthcare, senior living, or similar administrative environment.
Key ResponsibilitiesManage the day-to-day operations of the business office.
Maintain accurate resident financial records and account information.
Assist with resident billing, payments, collections, and account inquiries.
Process and maintain accounts payable and accounts receivable records.
Assist with payroll processing and employee timekeeping as needed.
Maintain confidential employee and resident files and documentation.
Assist residents and families with billing and financial questions in a professional and compassionate manner.
Prepare reports and documentation for management as requested.
Coordinate with corporate and community leadership regarding financial and administrative matters.
Monitor outstanding balances and assist with collection efforts.
Maintain accurate records in accordance with company policies and applicable regulations.
Provide administrative support to the Executive Director and other department leaders.
Ensure business office procedures are followed consistently and accurately.
Protect confidential resident, employee, and financial information.
Perform other administrative duties as assigned.
Previous experience in a Business Office Manager, Business Office Coordinator, Office Manager, Billing Specialist, or similar administrative role preferred.
Healthcare, senior living, skilled nursing, or long-term care experience is a plus.
Strong knowledge of Microsoft Office, including Word and Excel.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Excellent written and verbal communication skills.
Ability to handle confidential information professionally.
Strong customer service skills and the ability to communicate effectively with residents, families, and staff.
Ability to prioritize multiple responsibilities and meet deadlines.
Previous experience with billing, payroll, accounts receivable, or accounts payable is preferred.
We are looking for someone who is:
Organized and detail-oriented
Professional and dependable
Compassionate and resident-focused
Comfortable working with numbers and financial records
A strong communicator
Able to work independently while also being a team player
Full-time employment
Opportunity to make a meaningful difference in the lives of seniors
Supportive team environment
Opportunity for professional growth
Rewarding work in a resident-centered community
Equal Opportunity Employer
Arlington Senior Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other characteristic protected by applicable federal, state, or local law.
We are committed to building a diverse, inclusive, and welcoming team where every employee is valued and respected.
