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Posted August 13, 2026

Direct Care Counselor

ServiceNet
Pittsfield, MA, US Full Time
17.5USD per hour

Job Description

Job Description
Benefits:
  • Opportunity for advancement
  • Training & development

Relief Direct Care Counselors
Division:
Shelter and Housing Division
Part-Time
Pay:
$17.50 Per Hour
Locations/Shifts Available:
  • Greenfield: Day shift
  • Pittsfield: All shifts (1st, 2nd, 3rd)

Position Summary:
Be part of a team that creates a warm, welcoming place for parents and children in need. As a Shelter Counselor, you'll play a key role in helping families feel safe and supported as they work towards finding permanent housing.

Position Responsibilities:
  • Help create a cozy, home-like environment where everyone feels cared for.
  • Support families by assisting with everyday tasks, teaching life skills, and offering guidance.
  • Write simple notes to track the progress of each family.
  • Attend team meetings to share ideas and learn from others.
  • Make sure the shelter's rules are followed to keep everyone safe and on track.
This role is more than a job-- it's a chance to help families rebuild their lives. If you want to make a real impact, join us!

Qualifications:
  • Bilingual candidates encouraged to apply!
  • Experience working with people living on a low income, or who are affected by mental health issues and/or addiction.
  • Proficiency across the following skills: verbal and written communication, collaboration, organization, and use of computer and technology.
Benefits:
  • Paid orientation and trainings.
  • Flexible scheduling.
  • Opportunity to advance to full-time openings when available.

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Want to learn more about ServiceNet?
https://www.servicenet.org/


ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

#directcare

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