Part-Time Billing & Administrative Coordinator

20 Hours per Week | Monday–Friday, 9:00 AM–1:00 PM | $20/hour

Evolution Wellness is a growing outpatient mental health practice in Wilmington, North Carolina. We're looking for a dependable, detail-oriented Part-Time Billing & Administrative Coordinator to join our administrative team.

This position is ideal for someone who enjoys detailed work, likes solving problems, and takes satisfaction in keeping things accurate and up to date.

The primary focus of this role is daily billing production—including insurance claims and payment posting—with additional administrative responsibilities and cross-training to support our team when needed.

What You'll Do

Billing

• Create and submit insurance claims
• Review claims for completeness and accuracy prior to submission
• Correct straightforward pre-submission issues
• Post insurance payments and ERAs
• Monitor the billing email and respond to routine billing inquiries
• Manage and track VA authorizations
• Maintain accurate billing documentation
• Identify billing discrepancies or recurring issues
• Route rejected, unpaid, or aging insurance claims to the appropriate team member for follow-up

Administrative Support

• Assist with routine administrative projects once daily billing responsibilities are current
• Provide occasional phone and scheduling support as needed
• Cross-train in basic client-services and intake processes
• Provide administrative coverage when another team member is out
• Help maintain accurate client and billing information

You Might Be a Great Fit If You...

• Are highly organized and detail-oriented
• Enjoy working with numbers, records, and administrative processes
• Notice when something doesn't look right
• Like figuring out why something isn't working
• Follow through without needing frequent reminders
• Can work independently and manage your time well
• Are comfortable learning new technology and systems
• Communicate professionally with clients and coworkers
• Are flexible and willing to step in when the team needs support
• Handle confidential information with discretion and professionalism

Qualifications

• High school diploma or equivalent required
• 1–3 years of medical office, healthcare administration, insurance, billing, bookkeeping, or similar administrative experience preferred
• Strong organizational and follow-through skills
• Comfortable working with numbers and detailed information
• Strong written and verbal communication skills
• Comfortable learning new technology and systems

Previous experience with medical billing, insurance claims, payment posting, VA authorizations, or electronic health records is a plus, but we will provide training on Evolution Wellness's specific systems and processes.

Schedule

This is a consistent 20-hour-per-week, part-time position:

Monday–Friday, 9:00 AM–1:00 PM

Why Evolution Wellness?

You'll be part of a warm, collaborative team where administrative work is valued as an important part of providing excellent client care.

You'll have clearly defined responsibilities, a consistent weekday schedule, training and support, and the opportunity to become an important part of the day-to-day operations of a growing mental health practice.

If you're someone who loves details, enjoys solving problems, and gets satisfaction from keeping things accurate, organized, and moving forward, we'd love to hear from you.