Kauai Division Merchandiser
Job Description
Position Summary:
This position is responsible for servicing the PET (small-pack) accounts of Menehune Water Company throughout the Kauai Division. The PET Merchandiser ensures product is properly stocked, displayed, and rotated at retail stores, maintains accurate inventory, and supports the Division Manager and PET Manager in maximizing sales revenue at each account.
Minimum Job Requirements:
High school diploma or GED required
Valid government-issued ID for I-9 employment eligibility verification
Sensitivity to confidential matters required
Qualifications:
1–3 years of warehouse, merchandising, or sales experience preferred
Valid State of Hawaii driver's license with clean abstract
Knowledge of MS Office suite (Word, Excel, Outlook, etc.)
Basic reading, writing, math, and problem-solving skills
Ability to operate a forklift and pallet jack
Ability to consistently lift and carry up to 50 lbs.
Good oral and interpersonal skills to interact professionally with co-workers, store personnel, and the general public
Ability to work under deadlines, use sound judgment, and work independently with minimal supervision
Dependable, punctual, and team-oriented
Ability to work in a fast-paced and physically demanding environment
Maintain consistent attendance and adhere to assigned schedules
Key Responsibilities:
Sales & Account Management:
Maintain open communication with the PET Manager and Director of Sales
Develop a working relationship with store managers, clerks, and other personnel (internal and external) to maintain or grow sales
Appropriately place orders for each account to maximize sales revenue
Assist the Division Manager with orders and small-pack issues
Introduce new products to accounts as they become available
Merchandising & Inventory:
Ensure product is properly stocked at retail stores throughout Kauai
Maintain, grow, and upgrade product shelf space
Restock product that has expired or been damaged
Maintain accurate inventory of product at each store and report all inventory counts to the Manager
Maintain product transfers from small-pack and 5-gallon warehouses to appropriate accounts
Return reusable pallets and boxes to Menehune Water Company when possible
Set up and break down displays for all promotional events related to PET product sales
Operations & Logistics:
Perform frequent lifting and carrying of product (up to 50 lbs.)
Operate a forklift and pallet jack to retrieve and transport product
Develop and maintain a delivery van use schedule for merchandising at various accounts, including daily check-out/check-in and weekly cleaning
Coordinate with the Division Manager on routing and delivery information
Inspect and maintain cleanliness of delivery vehicles
Report accidents, damage, or safety concerns immediately
Follow all traffic laws and company safety policies
Administrative Support:
Process orders and fulfill customer needs to ensure customer satisfaction
Upon delivery, obtain appropriate signature on invoices and provide customer with a copy
Maintain accurate delivery and customer records
Report all sales-related issues to the Division Manager
Complete other related duties as assigned
Customer Service:
Provide professional and courteous service to customers
Address customer concerns and escalate issues when necessary
Represent the company in a positive and professional manner
Benefits:
401(k) with company matching
Medical, dental (partial), vision, and drug insurance
Paid sick leave and vacation leave
Employee discounts on Menehune Water products
Equal Employment Opportunity & ADA Statement:
Menehune Water Company is an equal opportunity employer and complies with all applicable federal and Hawaii state laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We provide reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). If you require an accommodation, please contact Human Resources.
