Sr. Manager, Product and Experience Design
Job Description
The Zoox Design Team is a collective of visionaries and makers who believe in the transformative power of exceptional design. Our focus is on advancing mobility for all through cutting-edge technology, thoughtful design, service, and brand values. We are driven by a commitment to balance and harmony, aiming to delight individuals while making a meaningful impact on society as a whole. By joining our team, you’ll contribute to shaping the future of Zoox autonomous mobility by embracing these guiding principles.
As the Sr. Manager of Design, you will lead multiple teams of talented designers including Customer Experience Design, as well as Operational Tools & Service Design. Our operational and internal tools require your leadership in creativity, analytical, visualization, and prototyping skills, and knowledge of user-facing solutions to build internal tools that assist and accelerate our operations teams in running the service. For our experience and service design domains, you will lead the teams to build the best product experiences, launch innovative features, and do so with a customer-centered approach.
- 10+ years of professional design experience, with at least 3–5 years in a management or lead capacity.
- Curiosity, a desire to figure out how to make things better.
- Experience driving collaboration, alignment, and affecting outcomes with influence, including at the executive level.
- You have led the design of products in a relevant space.
- You have experience working with Operations teams.
- You know how to thrive in a growing, complex organization.
- You know how to deconstruct complex ideas and concepts.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
