Home Health Billing Specialist

Family Home Health Network, an Affiliate of the Alden Network, is a provider of intermittent Home Health care, palliative care, hospice care and skilled/custodial private care services throughout the Chicagoland area.

The Hospice Biller is responsible for managing all billing activities related to hospice services, ensuring accurate claim submission, compliance with Medicare/Medicaid and commercial insurance requirements, and timely reimbursement. This role is essential to maintaining the financial health of a hospice organization and supporting smooth administrative operations.

THIS POSITION IS HYBRID- MONDAY THROUGH FRIDAY 8:30AM TO 5:00PM

Billing & Claims Management

• Prepare, review, and submit hospice claims to Medicare, Medicaid, and commercial insurance payers.

• Verify accuracy of billing codes, levels of care, dates of service, and patient eligibility.

• Monitor claim status and follow up on unpaid, denied, or rejected claims.

• Correct and resubmit claims as needed to ensure timely reimbursement.

Revenue Cycle & Compliance

• Maintain compliance with CMS hospice billing regulations, including NOE (Notice of Election) and NOTR (Notice of Termination/Revocation) requirements.

• Track and manage benefit periods, certifications, and recertifications.

• Reconcile payments, adjustments, and remittances (ERA/EOB).

• Assist with month-end closing processes and revenue reporting.

Coordination & Communication

• Collaborate with clinical, admissions, and administrative teams to ensure accurate documentation for billing.

• Communicate with insurance companies, Medicare contractors, and clearinghouses regarding claim issues.

• Provide billing updates and reports to leadership as needed.

Documentation & Recordkeeping

• Maintain accurate patient billing files and financial records.

• Ensure confidentiality and compliance with HIPAA regulations.

• Update billing software and patient accounts with current information.

Qualifications:

• 1 years of experience in medical billing, (MUST HAVE HOME HEALTH BILLING EXPERIENCE).

• Requires understanding of Medicare, Medicaid and Commercial billing/recovery rules/guidelines as well as HIPAA and compliance related rules.

• Requires excellent verbal/written communication skills, ability to independently problem-solve, strong analytical skills, attention to detail, ability to work independently and adapt to a fast paced and changing environment.

• Proficiency in Microsoft Office including Outlook, Excel, and Word.

• Experience with Home Care Home Base experience a plus, but not necessary.

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Employee discount

• Family leave

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Mileage reimbursement

• Paid time off

• Referral program

• Retirement plan

• Tuition reimbursement

• Vision insurance

If you enjoy being part of a dynamic team using your skills to have a positive impact on the lives of others, we would very much like to hear from you!

Family offers a generous compensation package with benefits to our full-time employees and is committed to attracting and retaining the best talent as an equal opportunity employer.