Inbound Sales Associate
Job Description
If you love helping people, thrive in a fast paced environment, and take pride in delivering exceptional service, youll fit right in with our team. Were a busy, well established local insurance agency in Hudson proudly second generation and were looking for a professional, motivated Customer Service Representative who brings positivity, polish, and genuine care to every customer interaction.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Retirement Plan
Responsibilities
What Youll Do
Answer incoming calls provide friendly, knowledgeable support
Welcome customers create a warm, professional in office experience
Take payments handle transactions accurately and efficiently
Process policy changes assist customers with everyday insurance needs
Sell expanded market insurance policies classic car, vacant home, commercial, etc.
Identify cross-sell and referral opportunities for the team
Collect signatures & documentation follow up with customers to complete required items
Support agency operations jump in where needed to help the team succeed
Requirements
What You Bring
Multi tasking ability in a busy office
Process oriented mindset with strong attention to detail
Excellent communication skills written and verbal
Problem solving skills and a customer first approach
Pride in your work and commitment to quality
Comfort with web-based tools and digital workflows
Team focused attitude with willingness to learn
Active Property & Casualty license
