Medical Administrative and Patient Outreach Coordinator

Medical Administrative & Patient Outreach Coordinator – Join Our Growing Team!

Bonneville Family Practice is expanding, and we’re looking for a dependable, compassionate Medical Administrative & Patient Outreach Coordinator to grow with us. If you thrive in a fast-paced, team-oriented clinic, love helping patients, and want a long-term career where you can grow, we want to hear from you. Enjoy great perks, supportive management, and a workplace that feels like family. 25-30 hrs a week, Monday-Friday.

Why You’ll Love Working Here

• Supportive, family-like team culture
• Fun company events, retreats, and staff recognition programs
• Opportunities to grow and advance in your medical career
• Work-life balance in a busy, rewarding environment
• Access to Med Spa services at employee pricing (Botox, laser, skincare, injections)

At Bonneville, we care about patients and people—our team celebrates wins together and creates a workplace where staff feel valued every day.

Your Role

As a Medical Administrative & Patient Outreach Coordinator, you are a key part of the patient experience. You’ll:

• Schedules/Cancel appointments
  
  
• Coordinate care with external agencies, family, payer sources, and other services as needed
  
  
• Manage files, review progress notes written from other members of the treatment team
  
  
• Provide resources, information and referrals to patients as needed
  
  
• Help coordinate patient care
  
  
• Participate in patient-related meetings and trainings
  
  
• Actively monitoring secure texting platform for patient communication
  
  
• Coordinate care that is safe, timely, effective, efficient, equitable, and client-centered
  
  
• Handle case assignments, review case progress
  
  
• Help patients achieve wellness and program compliance
  
  
• Facilitate multiple care aspects (case coordination, information sharing, reporting etc.)
  
  
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
  
  
• Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
  
  

Requirements

• Effective communication skills
  
  
• Excellent organizational and time management skills
  
  
• Problem solving skills and ability to multi-task
  
  
• Compassionate and sympathetic
  
  
• Able to work well with a team
  
  
• Beneficial but not essential: experience in medical field.