Operations / Scheduling Supervisor

SYNERGY HomeCare of the Mainline is hiring for a Full-Time Operations / Scheduling Supervisor at our Broomall Office Monday-Friday.

This is a leadership position for someone who is looking to advance in their career.

Salary: 45,000 – 55,000 (Includes extra On-Call Pay) + Bonuses

Duties and Responsibilities:

• Schedule caregivers with clients and communicate to all parties

• Client and caregiver documentation in scheduling software

• Respond to questions regarding client and caregiver schedules

• Confirm and update caregiver availability, credentials, and care notes

• Lead Applicant to Employee 2nd interview & on-boarding process

• Full HR cycle duties (phone screening, interviewing, coordinating paperwork, etc.)

• Maintain calendars, schedule appointments, and lead office staff meetings.

• Support team by managing and completing operations tasks

• Handling all inbound calls, greeting walk-ins, applicants, etc.

• All duties having to do with the operations of the business

• Design and implement office policies by establishing standards, procedures, and making necessary adjustments.

• Keep management informed by reviewing and analyzing special reports, summarizing information and trends.

• Distributes payroll & coach employees through their challenges

• Process improvement projects

• Rotate On-Call – 2 nights per week, and 2 weekends per month. Extra compensation for on-call pay.

Qualifications:

• Staffing experience preferred but not required

• Administrative writing skills

• Microsoft office skills

• Professionalism

• Verbal communication

• Team orientated

Requirements:

• Computer and tech savvy

• The ability to multitask

• The ability to manage employee challenges and not getting flustered

Please email your resume to: [email protected]