Care Manager

Description:

Are you an outgoing person with high attention to detail? Do you have strong sales and service skills? Are you looking for a contract to hire role? If so, this may be a great opportunity for you! Care managers assist current and new clients with service and care plans, assisting in service coordination and handling administrative duties! No marketing involved. Key Responsibilities:

• Conduct initial in-home assessments to determine client needs and develop personalized care plans
• Match clients with qualified caregivers based on needs, preferences, and scheduling Provide ongoing oversight and support to both clients and caregivers, including routine check-ins
• Monitor and update care plans as needed based on client condition or feedback
• Ensure services remain compliant with Nevada non-medical home care standards and agency policies
• Maintain accurate client records and documentation in accordance with HIPAA and state requirements
• Address client concerns or incidents promptly and professionally
• Collaborate with scheduling and HR departments to ensure proper staffing coverage
• Educate clients and families on available services and set expectations clearly
• This role is per-diem

Requirements:

• Must have at least 1 year of experience working in healthcare or Homecare
• Prior experience in home care, case management, or a similar role strongly preferred
• Strong communication, organizational, and problem-solving skills
• Ability to work independently and handle sensitive information with discretion
• HIPAA compliant
• Bilingual (Spanish/English) a plus, but not required

Additional Information:This is a non-clinical role. The Care Manager does not provide hands-on medical care, but focuses on service coordination, quality assurance, and ensuring compliance within the scope of non-medical home care under Nevada state law.