Posted August 12, 2026
Claims Specialist / Claims Manager
The Misch Group
Madison, CT, US
Full Time
Job Description
Job Description
Description
Location: New York or Connecticut area
An established independent insurance agency is seeking a seasoned Claims Specialist or Claims Manager to strengthen its commercial claims capability. The role can flex based on the selected candidate: a manager-level hire may lead a small claims team, while a strong senior individual contributor can be considered for a specialist-level position.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Location: New York or Connecticut area
Compensation: Up to $100,000, depending on experience and level
Employment type: Permanent, direct hire
An established independent insurance agency is seeking a seasoned Claims Specialist or Claims Manager to strengthen its commercial claims capability. The role can flex based on the selected candidate: a manager-level hire may lead a small claims team, while a strong senior individual contributor can be considered for a specialist-level position.
Key Responsibilities
- Manage and guide commercial insurance claims through clear communication, sound judgment, and consistent follow-through.
- Serve as a trusted point of contact for clients, carriers, producers, and internal account teams.
- Advocate for clients and help move claims toward effective resolution.
- At the manager level, provide leadership and oversight for a small claims team.
- Contribute to a highly service-oriented, relationship-driven agency environment.
Skills, Knowledge and Expertise
- Significant commercial claims experience.
- Five or more years of experience preferred for Claims Specialist candidates.
- Prior claims-team or department leadership strongly preferred for Claims Manager candidates.
- Carrier-side claims experience is highly valued; agency-side backgrounds are also welcome.
- Strong communication, client-service, and stakeholder-management skills.
- Insurance licensing is helpful but not required.
Benefits
- Move into an established independent agency with a meaningful commercial client base.
- Use your claims expertise in a relationship-led environment where service and judgment matter.
- Flexible level and title for the right candidate.
- Competitive benefits, including health coverage, 401(k) match, PTO, sick time, and paid holidays
