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Posted August 12, 2026

Pre Cert/Referral Nurse - part -time

Healthstar Physicians, P.C.
Morristown, TN, US Full Time

Job Description

Job Description

Essential Functions:

  • Responsible for pre cert requirements for all procedures scheduled by providers.
  • Responsible for communicating with insurance companies to obtain approval for all testing.
  • Answers questions regarding patient appointments and testing.
  • Responsible for communication with patients regarding patient information and education regarding procedure preps.
  • Responsible for scheduling procedures and certain medical tests and referral appointments by scheduling dates, times and locations, coordinating and rescheduling as necessary.
  • Responsible for scheduling appointments, verifying all necessary information such as demographics and insurance information in the patient medical record or file.
  • Answers telephone, screens calls, retrieves voicemails, returns patient calls.
  • Responsible for calling patients in regards to lab results.
  • Responsible for maintaining daily logs.
  • Assists other staff as directed.
  • In person regular and punctual attendance.
  • Responsible for other job functions as directed.
  • Attends meetings as required.

    Skills/Abilities:

    • Knowledge of nursing principles and protocols and all aspects of medication names and prescribing.
    • Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality as directed by HIPAA standards.
    • Knowledge of medical chart reporting and records.
    • Knowledge of clinic/medical practice procedures related to all medical operations.
    • Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all patients and callers.
    • Must be well organized and detail organized and be able to work independently without much supervision.
    • Must have skills in critical thinking, communication, influence and decision making.
    • Must have the ability to work cooperatively as a member of office staff and team.

    Mental/Physical Requirements:

    • Involves standing, walking, bending, grasping, manipulating, and squatting.
    • Must be able to use variety of office equipment including phone, PC, fax and medical equipment.
    • Must be able to lift up to 50 pounds occasionally.
    • Occasional stress from workload.

    Qualifications:

    Experience performing provider referrals - preferred

    Education

    LPN Degree

    CCMA Certification

    License and Requirements:

    State Licensed LPN

    Certified Clinical Medical Assistant

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