Dock Associate

Job Summary

The Dock Associate is responsible for loading and unloading freight efficiently while maintaining organization and safety on the dock. This position supports accurate and on-time deliveries through careful freight handling and documentation.

Key Responsibilities

• Maintain a positive, customer-focused attitude, providing courteous and efficient service to all team members and customers.
• Utilize knowledge of warehouse layout to access products efficiently.
• Load and unload freight safely using appropriate material-handling equipment (e.g., forklift).
• Use RF scanner for package tracking to ensure on-time, error-free delivery.
• Accurately sort packages by customer and delivery routes.
• Maintain safety and security by following operational procedures and protocols.
• Keep dock areas clean and organized to prevent accidents or injuries.
• Perform daily inspections for compliance with federal, state, and company regulations.
• Collaborate with team members to improve dock operations and best practices.
• Protect company assets and confidential information in accordance with policy.

Education & Experience

• High school diploma or equivalent.
• Proven experience as a dock or warehouse associate.
• Ability to operate a forklift and scan freight (required).

You should be proficient in:

• Production Optimization
• Shipping/Receiving
• Warehouse Experience
• Loading and Unloading Vehicles
• Forklift Licensed
• Inventory Management & Control

Machines & technologies you'll use:

• RF Scanner
• Sit-Down Forklift
• Reach Forklift
• Pacer (Stand-Up Counterbalance Forklift)
• Dock Stocker (Stand-Up Reach or Counterbalance Forklift)
• Forklifts