Shuttle Driver (On Call)

Position Summary:

We are seeking a reliable and professional On-Call Shuttle Driver to provide safe and efficient transportation services for our members attending various events throughout the Tri-State area. This role requires a driver who is comfortable navigating high-traffic urban environments, specifically New York City and Philadelphia.

At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.

Responsibilities:

• Safely transport members to and from designated events, strictly adhering to all traffic laws and safety regulations.

• Independently map out the most efficient routes, accounting for road conditions, construction, and heavy traffic in major cities like NYC and Philly.

• Provide high-level customer service, including greeting members and assisting with boarding, exiting, or loading personal items.

• Perform pre-trip and post-trip vehicle inspections, ensuring fuel levels, tire pressure, and fluid levels are maintained.

• Maintain clear contact with event organizers to report delays, accidents, or route changes.

• Ensure the vehicle interior and exterior remain clean and presentable at all times.

• Report to Safety and Security Manager any issues or concerns about the vehicles, and any incidents involving our vehicles.

• Perform other duties as assigned by manager.

Requirements:

• Proven experience as a professional driver, with a strong familiarity with tri-state area roads and neighborhoods.

• Highly comfortable and experienced in driving through dense urban traffic and navigating complex streets in NYC and Philadelphia.

• A valid driver’s license with a clean driving record (no major violations within the last 3-5 years).

• Must be available on an on-call basis, which may include early mornings, late evenings, weekends, and holidays.

• Ability to lift up to 50 lbs and assist passengers as needed.

• A polite, calm, and professional disposition, especially in stressful driving situations like rush hour.

Qualifications:

• Must be at least 25 years of age.

• Must have valid driver’s license.

• Previous hospitality related experience preferred.

• 2-3 years previous shuttle or charter experience preferred.

• Knowledge of defensive driving techniques.

• Familiarity with GPS navigation systems.

Physical Requirements:

• Ability to sit and steer for extended periods.

• Capability to lift or carry between 15-50 pounds to assist passengers with luggage or mobility aids.

• Agility to perform pre-trip inspections, which include bending, squatting, and reaching to check tires, brakes and fluids.

Working Conditions:

• Frequent driving in extreme traffic congestion and narrow streets within New York City and Philadelphia.

• As an on-call position, shifts may include early mornings, late nights, weekends, and split shifts depending on event times.

• Exposure to fluctuating weather conditions, including heavy rain, snow, and extreme heat while assisting passengers or inspecting vehicles.

• Maintaining a calm, professional demeanor while managing passenger safety and tight arrival schedules during high-stress driving situations.

• Long periods of working alone, requiring self-managed breaks and independent route problem-solving.

Why join the Fiddler’s Family?

Benefits for ALL staff members:     

• Competitive pay     

• 2 days off per week (weather dependent)       

• Career advancement opportunities within our Club Development and Continuing Education      

• Golf, Paddle/Tennis, and Fitness Privileges     

• Paid Sick Leave     

• PLUM Benefits      

• Annual Summer and Holiday staff events      

• 401(k) Plan, eligibility after 1 year of employment      

Benefits for Full Time Staff Members also include:      

• Comprehensive healthcare, dental and vision package      

• Flexible Spending & Dependent Care Accounts      

• Paid Time Off (Vacation and Holiday)      

• Life insurance