Provider Relations Representative - Onsite

Provider Service Representative – Entry-Level (High School Graduate) This is an Onsite Position

Position Summary:
The Provider Relations Specialist serves as a key point of contact between healthcare providers and ProviDRs Care. This role ensures providers receive timely support, information, and assistance with administrative and operational processes. It’s ideal for a candidate with strong communication and organizational skills, even without a college degree.

Key Responsibilities:

• Provider Communication:
  

Respond to phone calls and emails from providers regarding claims, billing, authorizations, and general inquiries.

• Issue Resolution:
  

Assist in resolving provider concerns by collaborating with internal departments such as Claims, Member Services, and Credentialing.

• Data Entry & Records Management:
  

Maintain accurate provider records in internal systems, including contact information, contract status, and documentation.

• Support Provider Onboarding:
  

Help onboard new providers by collecting forms and documents, and guiding them through ProviDRs Care procedures.

• Training & Materials Distribution:
  

Distribute educational materials and updates about system changes or policy updates to providers.

• Compliance & Documentation:
  

Ensure all provider interactions and updates are documented accurately for reporting and compliance purposes.

Qualifications:

• Education:
  

High School Diploma or GED required.

• Preferred Experience:
  

1–2 years of customer service, healthcare administration, medical office, or insurance experience (but not always required).

• Skills & Abilities:
  

• Excellent communication and listening skills.
  

• Detail-oriented with strong organizational abilities.
  

• Comfortable using computers and basic office software (Microsoft Word, Excel, Outlook).
  

• Ability to learn healthcare terminology and claims systems on the job.
  

• Team-oriented, with a willingness to learn and grow in the healthcare industry.
  

Work Environment:

• Full-time, standard weekday hours.
  

• Office-based
  

• Occasional local travel for provider meetings or training sessions may be required.
  

Job Type: Full-time

Benefits:

• 401(k)
  

• 401(k) matching
  

• Dental insurance
  

• Health insurance
  

• Paid time off
  

• Vision insurance
  

Shift:

• Day shift
  

Ability to Commute:

• Wichita, KS 67202
  

Ability to Relocate:

• Wichita, KS 67202: Relocate before starting work
  

Work Location: In person