Receptionist (12pm - 8pm)

Job Title: Receptionist

Industry: Professional Services

Location (city, state): New York, NY

Assignment Type: Contract-to-hire

Pay: $25-30/hour

Work Schedule: Monday - Friday, 12pm - 8pm — Flexibility required for evenings, occasional weekends, holidays, and rotating on-call coverage

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a leading professional services organization seeking a polished, service-oriented professional to join their hospitality and conference services team. This is a highly visible, client-facing opportunity for someone who enjoys creating a welcoming experience and providing exceptional support in a fast-paced professional environment.

Job Description:

The Conference Services Support professional will be responsible for providing high-level hospitality and administrative support to clients, visitors, attorneys, and staff. This individual will serve as a key point of contact for the organization while supporting reception, telephone coverage, conference room scheduling, meeting preparation, and a variety of client service requests.

Key Responsibilities:

• Welcome and assist clients, visitors, and staff while maintaining a professional and hospitable environment.
• Manage front desk and telephone responsibilities, including directing calls and coordinating visitor arrivals.
• Schedule and coordinate conference rooms, ensuring meeting spaces are assigned efficiently and prepared appropriately.
• Confirm meeting details and proactively communicate with meeting hosts and internal stakeholders.
• Coordinate with internal departments regarding catering, room setups, building services, deliveries, and audio/visual requirements.
• Conduct regular checks of conference and meeting spaces to ensure they are clean, organized, and fully prepared.
• Assist with a variety of hospitality requests, including transportation, food orders, printing, shredding, office assignments, and other special arrangements.
• Respond to client and attorney requests promptly while effectively balancing competing priorities.
• Maintain a polished, professional appearance and consistently deliver a high level of customer service.
• Support additional reception, conference services, and administrative needs as assigned.

Qualifications:

• 3-5 years of experience in reception, hospitality, concierge services, airline, customer service, or another high-touch client-facing environment.
• Strong verbal and written communication skills.
• Excellent organization, attention to detail, time management, and prioritization abilities.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Familiarity with audio/visual equipment is preferred.
• Experience with a multi-line phone or switchboard system is a plus.
• High School Diploma or equivalent required; some college preferred.

Additional Details:

• Flexibility to work overtime, including evenings and occasional weekends.
• Holiday and rotating on-call coverage may be required.
• Must maintain a neat, clean, and professional appearance in accordance with company guidelines.
• This is a highly client-facing position requiring exceptional professionalism and customer service.

Perks:

• Opportunity to work in a professional, client-focused environment.
• Highly visible role with interaction across multiple levels of the organization.
• Medical, dental, vision, and 401(k) benefits.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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