Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation:

$18 - $22 hourly

Responsibilities:

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Ensure all guests feel they are having an exceptional experience at the property
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications:

• Experience in the hospitality industry or guest services is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Overnight shift; requires flexible hours
• Outstanding communication skills and excellent customer service skills are required
• Diploma or equivalent from high school is required; some college is desired

About Company

We're off I-88 in Lombard, a 10-minute walk from Yorktown Center's shops and restaurants, and within three miles of the Oakbrook Center mall.