Quality Manager

Staffworks is recruiting an experienced Quality Manager to lead the quality function for our client’s liquid-cooling manufacturing and distribution site in Utica, NY. This is a site leadership role responsible for shaping and executing the quality strategy, developing a strong quality team, and partnering across Operations, Engineering, and Supply Chain to drive operational excellence and customer satisfaction.

You will serve as the site quality leader, ensuring world-class performance in product quality, compliance, and continuous improvement.

Key Responsibilities

• Take ownership and lead the site Quality Management System (QMS) and quality strategy
• Lead, coach, and develop the site Quality team
• Drive defect prevention, root cause analysis, and corrective/preventive actions
• Partner with Operations, Engineering, and Supply Chain to improve quality and process performance
• Lead customer quality initiatives, audits, and external certifications
• Manage supplier quality, incoming inspection, and nonconforming materials
• Track and improve quality KPIs including scrap, rework, FPY, and customer escapes
• Ensure audit readiness and strong compliance with quality standards

What We’re Looking For

• Bachelor’s degree in Engineering, Manufacturing, Quality, or related field
• 7+ years of manufacturing quality experience
• 3+ years of leadership experience managing quality teams
• Strong knowledge of QMS, audits, CAPA, SPC, MSA, calibration, and supplier quality
• Proven ability to lead root cause analysis and cross-functional problem solving
• ASQ or Six Sigma certification preferred

Why This Role

• High-visibility site leadership position with direct impact on plant performance
• Opportunity to build and develop a strong quality organization
• Close partnership with site leadership and global quality teams
• Competitive compensation and full benefits package
• Career growth within a global manufacturing organization