Please see the details below for the Technical Support Professional position:
Role Overview:
Provide technical support, customer assistance, and problem resolution to information system users via phone and email. Responsibilities include walking users through problem resolution, explaining system procedures, developing and conducting user training, and installing, maintaining, and troubleshooting personal computers, networks, and peripheral equipment. The role may also involve database maintenance and data reporting for assigned software applications.
Position Details:
- Pay Rate: $24.00 per hour
- Schedule: Monday to Friday, 8:00 AM – 5:00 PM
Requirements:
- Ability to speak, read, and write in English fluently
- Successful completion of a driving record check, drug screening, and background clearance
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