Restaurant Server - Lila's

Restaurant Server – Lila’s

Location: Lila’s Restaurant (Hampton Inn & Suites)

Status: Full-Time / Part-Time

Reports To: Food & Beverage Manager

Position Summary

The Restaurant Server is responsible for delivering attentive, efficient, and friendly service to guests while ensuring a positive dining experience. Servers act as key ambassadors of the Lila’s brand, providing menu guidance, accurate order execution, and consistent hospitality in a fast-paced restaurant environment.

Indus Hospitality Group values teamwork, professionalism, and guest-focused service, offering more than a job—an opportunity to grow within a respected hospitality organization.

Essential Responsibilities

• Perform opening and closing side work according to established checklists.
• Greet guests promptly, present menus, and provide food and beverage recommendations.
• Accurately take food and beverage orders and relay them to the kitchen or bar.
• Serve food and beverages following presentation and service standards.
• Monitor guest experience throughout the meal and respond promptly to requests.
• Accurately process orders, handle payments, and complete transactions using POS systems.
• Maintain knowledge of menu items, ingredients, and current offerings.
• Assist with clearing, cleaning, and resetting tables as needed.
• Support cleanliness and organization of the dining room and surrounding areas.
• Provide guests with information regarding restaurant hours, hotel amenities, and services.
• Assist with reservations, seating, and phone coverage as needed.
• Follow all safety, sanitation, and service standards.

Qualifications

• 3–6 months of restaurant or guest service experience preferred.
• Strong communication and guest service skills.
• Ability to work in a fast-paced, customer-focused environment.
• Basic POS system knowledge preferred.
• Dependable, punctual, and flexible with scheduling, including evenings and weekends.
• High school diploma or equivalent preferred.

Physical Requirements

• Ability to stand and move throughout the shift.
• Ability to lift and carry up to 25 pounds.
• Ability to perform repetitive service and cleaning tasks.

Work Environment

This role operates in a restaurant environment open to the public, with regular exposure to moderate noise and high guest interaction. Adherence to safety, service, and brand standards is required at all times.