Assistant

The Assistant plays a crucial role in supporting administrative functions within a dedicated department, ensuring smooth operations and efficient communication. Reporting directly to the Director and working as part of a small team, this position focuses on coordinating schedules, managing documents, and providing excellent customer support to maintain organized and timely workflows.

Responsibilities

• Coordinate scheduling and meeting arrangements
• Perform accurate data entry and maintain record keeping
• Manage and organize files and documents
• Handle customer inquiries and communication
• Support document preparation including intake paperwork and letters
• Assist with drafting and sending correspondence to insurance companies and doctors
• Request and prepare medical records as needed
• Manage phone calls and mail handling

Preferred Qualifications

• Entry-level experience in administrative support
• Proficiency in Microsoft Office and data entry
• Strong organizational and time management skills
• Effective communication and customer service abilities
• Problem-solving skills and attention to detail
• Experience preparing new client intake folders and related paperwork