Client Account Specialist

We are seeking an organized, resourceful, and highly motivated Account Specialist to join our small but growing team. This role is ideal for a self-starter who considers themselves a true "jack of all trades" and enjoys balancing account support, project coordination, creative initiatives, and process management.

The ideal candidate is equally comfortable working in spreadsheets, collaborating on design-related projects, solving complex challenges, and adapting to evolving business needs. They are proactive, tech-savvy, and bring a can-do attitude while maintaining a thoughtful, solution-oriented approach to their work.

Key Responsibilities

• Support day-to-day account management activities and client-related projects.
• Manage multiple priorities and workflows while consistently meeting deadlines.
• Create, organize, and maintain reports, trackers, and project documentation using Excel.
• Communicate effectively with clients, including frequent follow-up.
• Collaborate with internal teams on creative and design-oriented initiatives.
• Utilize Adobe Creative Suite to support marketing materials, presentations, visual assets, and project deliverables.
• Identify opportunities to improve processes, increase efficiency, and streamline workflows.
• Research, troubleshoot, and develop practical solutions to business challenges.
• Maintain accurate records and ensure projects move forward smoothly and efficiently.
• Assist with a wide variety of administrative, operational, and creative tasks as business needs evolve.

Qualifications

Required

• Proficiency in Microsoft Excel, including formulas, data organization, reporting, and analysis.
• Working knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop, or related applications).
• Strong organizational and time-management skills.
• Proven ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Demonstrated ability to work independently and take initiative.
• Strong problem-solving skills with a solution-focused mindset.
• Comfortable learning new technologies, software platforms, and business processes.

Preferred

• Background in design, marketing, creative services, project management, account management, or a related field.
• Experience supporting client accounts or customer-facing projects.
• Familiarity with CRM systems, project management tools, and business software platforms.
• Interest in design, branding, visual communications, or creative project execution.
• Experience working in a dynamic environment where priorities may shift regularly.
• Experience with start-up environments and/or small teams.

Who You Are

• A self-starter who proactively looks for ways to contribute.
• A versatile professional who enjoys wearing multiple hats and learning new skills.
• Detail-oriented without losing sight of the bigger picture.
• Creative, curious, and enthusiastic about bringing ideas to life.
• Analytical enough to work confidently with data and reports.
• Tech-savvy and adaptable to new tools and technologies.
• Positive, dependable, and driven to find solutions rather than obstacles.

Why Join Us?

You'll have the opportunity to work on a diverse range of projects, collaborate with talented team members, contribute to creative initiatives, and play a meaningful role in helping our business and clients succeed. This is a great opportunity for someone who enjoys variety, takes ownership of their work, and thrives in an environment where no two days are exactly alike.

CBS Manufacturing Group is a textile import company that sells products to retailers.