Receptionist
Job Description
Receptionist
Front Desk | Customer-Facing Role | Career Growth Opportunity
Krause Auto Group
Be the First Impression That Sets the Tone for the Entire Dealership Experience
Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.
For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.
With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, Nissan McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.
Why You’ll Love It Here
Free health insurance option available
401(k) with company match
HSA company contributions
Dental & vision insurance available
Paid vacation, PTO, and holidays
Career advancement opportunities—we promote from within
Employee discounts on vehicles, parts & service
Family-owned and operated culture
Long-term career stability
Supportive and team-oriented environment
What You’ll Do
As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.
Answer incoming dealership calls in a professional and friendly manner
Greet and welcome customers and direct them to the appropriate department
Notify sales or service staff when customers arrive and ensure proper introductions
Assist in scheduling and confirming sales appointments
Support sales and internal teams with communication and coordination
Maintain a professional and positive presence at all times
Type memos, correspondence, reports, and other documents as needed
Provide general administrative and front desk support
Assist with additional tasks as assigned by management
What You Bring
Strong communication and active listening skills
Outgoing, positive, and professional personality
Ability to multitask in a fast-paced environment
Punctual, reliable, and detail-oriented work ethic
Professional appearance and customer-first mindset
Willingness to learn and grow within the organization
Requirements:
Valid driver’s license with a clean driving record
Why Krause Auto Group?
Over 30 years of automotive success
Family-owned and operated organization
Promote-from-within culture with real advancement opportunities
Supportive leadership team focused on employee success
Opportunity to grow within a multi-brand luxury and mainstream automotive group
Our Commitment to You
Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.
