Insurance Customer Service
Job Description
Douglas Bennett Insurance is a small, personable agency that thrives on open communication, exceptional customer service, and unwavering integrity. We are committed to cultivating growth, setting clear procedures, and maintaining a collaborative environment. Our team is driven by conviction, efficiency, and attention to detail, ensuring that every client experience is handled with care and professionalism.
We’re looking for a Insurance Customer Service Rep to join our dedicated team. This position focuses on building relationships, retaining clients, and delivering top-notch service.
At our agency, we take a thoughtful and selective approach when choosing our clientele. This allows us to foster a more balanced and less stressful work environment, which is a key priority for us. Employees love our open communication, structured procedures, and dedication to their growth. Here you’re not just part of a team—you’re part of a family that values excellence and integrity. Take the next step in your career and apply today to join our mission-driven agency!
The base pay for licensed individuals is $45,000–$55,000 annually based on experience, with opportunities for professional growth.
- Handle payments and billing questions efficiently
- Process policy changes and endorsements promptly
- Deliver professional, friendly customer service to all clients
- Build and nurture strong client relationships.
- Conduct account reviews.
- Property Casualty license preferred or must obtain within 30 days of hire.
- Licensing assistance available
- Proficiency in technology and typing skills.
- Critical thinking abilities and a solution-oriented mindset.
- Team-oriented with professional phone and office etiquette.
- Commitment to delivering extraordinary customer service.
Paid Time Off (PTO)###Monday - Friday (9am - 5pm) Work Schedule###Pay Raise Opportunities###Paid Continuing Education###Employee Appreciation Lunchs###Espresso Machine###Ongoing Training###Weekends Off###Paid Holidays###Paid Gym Memberships###Free Coffee###Appreiciation lunches ###Daily team meetings ###Collaborative environment ###
