Regional Director of Social Services

Complete Care Management is growing—and we’re looking for a Regional Director of Social Services to lead and elevate psychosocial care across our Midwest portfolio. This role will oversee 16 skilled nursing facilities (13 in Wisconsin and 3 in the Chicago area), partnering closely with facility leadership to drive outcomes, compliance, and patient-centered care.

This is an opportunity for a hands-on leader who understands the pace and expectations of post-acute care and can support, mentor, and hold teams accountable across multiple sites.

• Provide regional oversight of Social Services departments across all assigned facilities

• Support, coach, and develop facility Social Services Directors and teams

• Ensure compliance with federal, state, and company regulations

• Partner with Administrators and DONs to improve discharge planning, length of stay, and patient satisfaction

• Monitor and improve psychosocial outcomes and care planning processes

• Assist with survey readiness, audits, and plans of correction

• Step in to provide on-site support during vacancies or high-need situations

• Standardize best practices and drive consistency across the region

• Bachelor’s or Master’s Degree in Social Work (MSW preferred)

• Active LCSW or equivalent licensure strongly preferred

• Multi-site or regional experience in long-term care / post-acute required

• Strong knowledge of skilled nursing regulations and survey process

• Proven ability to lead, mentor, and influence teams

• Willingness to travel regularly throughout Wisconsin and Illinois

• Opportunity to lead across a large and growing regional footprint

• Strong operational and clinical support structure

• High-impact role with direct influence on patient outcomes and facility performance

• Competitive salary based on experience

If you're a strategic, hands-on Social Services leader ready to make an impact across multiple facilities, we want to connect with you.

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