Home Care Supervisor

DSW SUPERVISOR JOB DESCRIPTION

EXTENDED FAMILY, INC.

Do you enjoy making a significant difference in the lives of DSW’S & clients? We are seeking a dedicated DSW Supervisor with the ability to multi-task, prioritize and adhere to all state regulations and maintain compliance.

BENEFITS:

Competitive Salary based on experience.

Work with a company that cares about their clients and staff.

Team oriented working environment.

Progressive company with expansion plans.

A substantial payment toward health insurance based on enrollment.

Hours: Monday-Friday 8:00 – 4:30 pm. Every other Friday off at noon, unless needed for job commitments.

EDUCATION:

High school diploma required, some college preferred.

Any healthcare education a plus.

EXPERIENCE:

MUST HAVE WORKED AS A SUPERVISOR FOR A MINIMUM OF 1 YEAR. PREFERABLY IN THE HEALTHCARE INDUSTRY.

OTHER SUPERVISORY EXPERIENCE A PLUS.

QUALIFICATIONS:

· Professional demeanor.

· Respect all clients, their families, DSWs, staff & management.

· Reliable, dependable & on time!

· Outgoing personality with a positive attitude.

· Excellent written and verbal communication skills.

· Excellent time management and planning skills.

· Detailed oriented and able to multi-task.

· Ability to problem solve in a professional diplomatic manner.

· Adapt quickly to change.

· Work well with multiple personalities.

· Skills that can assist DSWs &/or clients with any issue, able to diffuse the situation by listening completely to their concerns before speaking.

· Must have reliable transportation, valid driver’s license and safe driving record

· Agree to preserve the confidentiality of all clients, their families, staff management & company information

· Experienced at using a laptop, emails, scanning, copier & fax

· Must adapt quickly to new computer programs.

JOB FUNCTIONS/RESPONSIBILITIES:

· Conduct in-person visits with each DSW, required to evaluate performance, client status changes, and emergency drills conducted to ensure services provided per ISP requirements, annual and as needed.

· Supervisor must verify DSW visits daily to ensure services are provided in accordance with the ISP.

· If DSW positions cannot be staffed, the DSW Supervisor must report to work.

· Supervisor is responsible for answering after hour & staffing calls on rotation.

· Setting up client binders, check yearly.

· Supervisor must complete accident/incident reports within 24 hours. Report all accidents/incidents & complaints to Manager ASAP. Also, the Home Care Supervisor must complete accident/incident follow up reports 3 days thereafter.

· Create schedules for DSWs, initially, annually and as needed.

· All client & employee documents must be scanned into data base and filed immediately. Conduct daily PA checks to ensure all clients have a valid PA.

· Handle filing, generating reports, answer phones, ordering supplies.

· Immediately report any indication of a potentially significant issue developing to Manager.

· Retain proper documentation regarding all client and staff communication

· Ability to understand and fully carry out, instructions given by Director or Manager.

· Must sign in and out on the Sign-In Sheet.

· Add all events to calendar in database.

· You will be a part of our team, therefore, you may be asked to attend & assist in fun community functions, such as: trade shows, fairs or other company events along with other office personnel.

· Keep open lines of communication with office staff.

· Any additional job related tasks as assigned by Executive Director