Hotel Night Auditor

Position Description: Hours 11p-7aKey Responsibilities:Welcome and assist guests during overnight hoursCheck guests in and out of the hotelAnswer phone calls and respond to guest requestsHandle reservations and room assignmentsProcess payments and maintain accurate guest accountsBalance daily financial transactions and reconcile cash, credit card, and billing recordsRun end-of-day reports and complete the hotel's nightly audit processAddress guest concerns and resolve issues professionallyMonitor hotel security and respond to emergencies as neededPrepare reports for management and the morning shiftQualifications:High school diploma or GED preferredCustomer service experience preferredBasic computer and math skillsStrong communication and problem-solving abilitiesAbility to work independently overnightAttention to detail and accuracy with financial recordsSkills Needed:Customer serviceCash handling and bookkeepingMultitaskingOrganizationReliability and punctualityComputer proficiency