Customer Service Representative (copy)
Job Description
Our Culture
We have nothing of greater value than our people. We respect the uniqueness of every individual and believe that such an attitude will build a team of confident, creative members possessing a high degree of initiative, self respect and self discipline.
Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors. We are a Farmers Prime Agency.
Compensation
We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income.
Career Growth Plan
We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.
Cell Phone use for personal reasons is prohibited during business hours
Complete all milestones necessary for Required training
Complete target goals in a timely manner
Advise on available health benefits and options
Develop health insurance quotes, make sales presentations, and close sales.
Develop ongoing networking relationships with current customers
Process customer policy change requests.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
Cold call, direct email and perform other lead generation activities.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Successful
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Tuition Reimbursement###Career Growth Opportunities###Retirement Plan###Mon-Fri Schedule###Parental Leave###Evenings Off###
