FOH team member
Job Description
burgerchan is a Houston-born, chef-driven burger restaurant known for fully customizable burgers, bold flavors, and friendly, efficient service. We are looking for a dependable and energetic Full-Time Front of House Team Member to join our Galleria team. Our FOH team plays an important role in the guest experience. This is a hands-on position where team members work together across several areas of the restaurant, including taking orders, assisting guests, running food, preparing drinks, managing takeout and online orders, maintaining the dining room, and supporting the overall flow of service. We’re looking for someone who enjoys working with people, stays productive in a fast-paced environment, and understands that great hospitality is a team effort. Restaurant experience is helpful, but not required. We are happy to train someone with a great attitude, strong work ethic, and willingness to learn.
What You’ll Do
As a Front of House Team Member, you will:
Welcome guests and create a friendly, positive first impression
Help customers understand our menu and highly customizable ordering system
Accurately take and enter customer orders
Process payments and operate the POS system
Prepare and fulfill fountain drink and beverage orders
Run food to guests quickly and accurately
Manage and organize takeout and online orders
Check orders for accuracy and presentation
Clear, clean, and reset tables throughout service
Maintain cleanliness of the dining room, beverage station, counters, and other guest areas
Restock FOH supplies throughout the shift
Follow proper food safety, sanitation, and restaurant procedures
Communicate with kitchen and FOH team members to keep service running smoothly
Assist teammates wherever needed during busy periods
Complete opening, shift-change, and closing responsibilities
Represent burgerchan in a professional and welcoming manner.
What We’re Looking For
Our ideal team member is:
Friendly and comfortable interacting with customers
Dependable and punctual
Able to work quickly while maintaining accuracy
A strong communicator
Willing to learn and accept feedback
Comfortable working as part of a team
Able to stay organized during busy restaurant service
Proactive — someone who sees what needs to be done and jumps in
Committed to maintaining a clean and safe restaurant
Available for a consistent full-time schedule.
This is an active restaurant position. Team members must be able to:
Stand and walk for extended periods Bend, reach, and perform repetitive tasks Safely lift and carry restaurant supplies, food trays, and other items Work in a fast-paced restaurant environment
Schedule:
Full-Time
Applicants should have open or flexible availability, including a combination of:
Day shifts
Evening shifts
Weekends
Consistent attendance and schedule reliability are important for this position.
What We Offer:
Competitive hourly pay + tips
Full-time hours
Staff meal during scheduled shifts
Employee discount
Company-provided burgerchan shirts
Hands-on training
Cross-training and opportunities to learn multiple restaurant positions
Opportunity for advancement for strong performers
A team-focused restaurant environment.
