Business Office Manager
Job Description
Business Office Manager
At Artēgan Communities, we celebrate the art of life at all stages. We're looking for a detail-oriented, people-first Business Office Manager to keep San Marino Retirement Community in Westminster CO running smoothly — someone who's equally comfortable managing accounts and warmly greeting a prospective resident's family.
About the Role
The Business Office Manager oversees all business office functions and is a key presence at the community. This role touches many parts of community operations — from payroll and accounts receivable to counseling residents about their accounts and supporting the Executive Director. It also includes supervising other office staff members.
What You'll Do
Office & Administration
Manage day-to-day business office operations, correspondence, filing, and supply inventory
Answer phones and greet visitors per Artēgan's first impression standards
Prepare reports, memos, letters, and meeting minutes as requested
Maintain community standards, forms, and records for regulatory compliance
Recruit and manage reception/concierge/security staff schedule
Accounts Payable & Receivable
Process accounts payable and petty cash reconciliation
Compile daily reports and maintain resident billing profiles
Receive and deposit payments; submit adjustments and ancillary charges
Review monthly invoices and respond to resident billing inquiries
Follow collection procedures and communicate delinquent accounts to the Executive Director
Coordinate with Medicaid Case Manager on payments and resident participation
Payroll & HR Support
Process payroll accurately and on time; submit to Artēgan Home Office
Maintain personnel files and ensure all new-hire paperwork is complete
Explain benefits to new staff and answer ongoing questions about pay, PTO, and leave
Notify supervisors of upcoming performance evaluations
Team & Community
Participate in department head meetings and community planning
Support recruiting, onboarding, and training of business office staff
Uphold the confidentiality of residents, families, and staff at all times
Represent the Artēgan "Celebrating the ART of Life" philosophy to all visitors, vendors, and agencies
QUALIFICATIONS
Required
2–3 years of secretarial, administrative, or office management experience
Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe
Strong math skills, including working with fractions, decimals, rates, and percentages
Excellent written and verbal communication skills in English
Highly organized with strong attention to detail and the ability to multitask
Valid state driver's license and reliable, insured personal transportation
Preferred
Accounting or bookkeeping experience
Prior experience in a healthcare, senior living, or residential care setting
Genuine interest in working with and for older adults
SCHEDULE Full-time. Hours as determined by the Executive Director to ensure proper business office coverage.
SALARY Negotiable based on proven experience.
WHY ARTĒGAN?
Artēgan Communities is a mission-driven senior living organization managing assisted living, memory care, independent living, and retirement communities. We're a close-knit team that takes pride in the care we provide and the environment we create — for residents and staff alike.
