Concierge

Position: Concierge
Facility: Sun Harbor Healthcare
Location: Port Charlotte, FL
Shift: Full-Time | 10:30 AM – 6:30 PM
Pay: $18–$20/hour (based on experience)

Sun Harbor Healthcare is seeking a compassionate, customer-service-driven Concierge to be the welcoming face for our residents and their families. If you're detail-oriented, professional, and enjoy helping others, we’d love to meet you!

• Collaborate with Admissions to prepare rooms for new residents

• Ensure all room equipment (bed, oxygen, etc.) is ready and functioning

• Assemble and deliver welcome baskets

• Greet and escort residents to their rooms upon admission

• Provide emotional support to residents and families

• Respond promptly to call bells and resident needs

• Handle complaints and refer concerns via the grievance process

• Attend Resident Council meetings and in-service trainings

• Conduct facility tours as needed

• Assist with room changes and transitions

• Complete follow-up forms within 48 business hours of admission/discharge

• Supervise scheduled smoking sessions

• High school diploma or GED

• Excellent communication and customer service skills

• Basic computer and office equipment proficiency

• Ability to work independently and within a team

• Detail-oriented with a service-first mindset

• Preferred: Prior experience in a nursing home setting

• Competitive pay

• Generous PTO

• Medical and dental coverage

• Employee perks and recognition programs

• Supportive, team-like environment

Apply today and become a valued part of the Sun Harbor Healthcare team!

Background screening information:
Florida Clearinghouse