Account Manager - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Matt Springer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Greet clients and manage incoming calls, texts, and emails
• Provide excellent customer service and assist with basic service needs
• Initiate conversations with prospective and current customers
• Ask thoughtful, needs-based questions to understand customer situations
• Educate customers on available insurance and financial service products
• Support follow-up on quotes, renewals, and account reviews
• Assist with administrative tasks, data entry, and appointment scheduling

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Bilingual Spanish preferred.