Wine Consultant-Retail Store

Zachys Wine & Liquor | Retail Store Position

Zachys is seeking an energetic and knowledgeable Wine Consultant to join our retail team. This role is ideal for a wine professional who is passionate about client service, sales, and building lasting customer relationships in a dynamic retail environment.

The primary function of the Wine Consultant is to assist clients with the selection and purchase of wine and spirits while ensuring the store remains fully stocked, engaging, and operational. This role also supports business growth by identifying and engaging potential clients through phone and email outreach.

This is an in-store retail position.

• Assist customers in selecting wines and spirits from our diverse inventory

• Build and maintain client relationships through in-store interactions and proactive outreach via phone and email

• Identify and engage potential new clients to support business growth

• Process sales transactions and deliver a high-touch, personalized shopping experience

• Work closely with team members to ensure excellent customer service and a memorable client experience

• Help maintain a dynamic, organized, and fully stocked retail environment

• Strong wine knowledge, including major wine-producing regions (required)

• CMS and/or WSET certification preferred

• Prior wine sales experience required

• Client development and outreach experience

• Excellent customer service and communication skills

• Proficient with Point of Sale (POS) systems and Microsoft Office Suite

• Computer literate and comfortable with technology

• High energy with a strong desire to grow knowledge in the wine and spirits industry

• Dynamic, outgoing personality

• Team player with the ability to work independently

• Ability to multitask in a fast-paced retail environment

• Availability to work weekends is essential, including Friday and Saturdays