Affordable Compliance Manager

Affordable Housing Compliance Manager

Position Title: Affordable Housing Compliance Manager
Reports To: Director of Operations / VP of Property Management

Work Arrangement: On-site. Regular, in-person attendance at the employee’s assigned community, office, or other designated Company location is an essential function of this position. This position is not eligible for a remote or hybrid work arrangement, except where otherwise required by applicable law or approved by the Company as a reasonable accommodation.

Position Summary

The Affordable Housing Compliance Manager is responsible for the strategic oversight, quality control, and performance management of affordable housing compliance across a multifamily portfolio. This role leads and supervises Compliance Specialists, ensuring that all certifications, recertifications, third-party submissions, and regulatory reporting are completed accurately and within required deadlines.

The Compliance Manager is accountable for maintaining audit-ready operations, minimizing regulatory risk, and driving a culture of compliance excellence, ownership, and continuous improvement throughout the portfolio.

Leadership & Team Oversight

• Directly supervise and support Compliance Specialists.
• Establish clear performance expectations, workload distribution, and accountability standards.
• Monitor team tracking systems to ensure all recertifications and submissions remain on schedule.
• Conduct regular file quality assurance reviews to ensure accuracy and consistency.
• Provide coaching, performance feedback, and professional development support.
• Escalate high-risk compliance matters to senior leadership when necessary.

Portfolio Compliance Oversight

• Oversee compliance administration for LIHTC, HUD, HOME, Section 8, and other affordable housing programs.
• Drive portfolio-wide on-time recertification completion with a target of 100% compliance.
• Monitor income limits, rent limits, utility allowances, and student eligibility requirements.
• Maintain centralized compliance tracking systems and reporting dashboards.
• Identify trends, recurring deficiencies, or systemic risks and implement corrective action plans.
• Ensure properties remain audit-ready at all times.

Third-Party & Regulatory Management

• Oversee all third-party compliance file submissions and approval tracking.
• Ensure completed certification files and supporting documentation are uploaded accurately and within required timeframes.
• Monitor third-party review status and ensure timely response to corrections and findings.
• Conduct monthly compliance status meetings with third-party compliance vendorsto review:
  • Pending file approvals
  • Correction trends and recurring deficiencies
  • Recertification pipeline and upcoming deadlines
  • At-risk or escalated files
  • Vendor turnaround times
• Hold third-party vendors accountable to agreed-upon service levels and response standards.
• Track vendor performance metrics and escalate concerns when expectations are not met.
• Serve as primary point of contact for state agencies, investors, syndicators, and regulatory bodies.
• Oversee audit preparation, response coordination, and corrective action implementation.

Audit & Risk Management

• Conduct portfolio-level internal audits and quality assurance reviews.
• Develop and implement corrective action plans for compliance findings.
• Assess regulatory risk exposure and recommend proactive solutions.
• Maintain secure, organized, and complete compliance documentation systems.
• Ensure timely resolution of compliance deficiencies.

Training & Process Improvement

• Develop and lead compliance training initiatives for on-site and regional teams.
• Standardize documentation practices and compliance procedures across the portfolio.
• Implement process improvements to increase efficiency and reduce error rates.
• Support onboarding of new properties, lease-ups, or program transitions.
• Monitor regulatory updates and ensure timely implementation of required changes.

Collaboration & Reporting

• Partner with Operations and Executive Leadership to support compliance strategy.
• Provide regular compliance performance reports and recertification status updates.
• Support staffing and resource planning related to compliance operations.
• Promote cross-functional collaboration and accountability.

Qualifications

• Bachelor’s degree in Business, Real Estate, Public Administration, or related field preferred.
• 5+ years of affordable housing compliance experience.
• Prior supervisory or team leadership experience required.
• Strong working knowledge of LIHTC, HUD, HOME, Section 8, and other affordable housing programs.
• Demonstrated success managing recertification deadlines and audit preparation.
• Experience working with third-party compliance vendors and regulatory agencies.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities across a portfolio.
• Excellent written and verbal communication skills.

Preferred Certifications

• HCCP (Housing Credit Certified Professional)
• COS (Certified Occupancy Specialist)
• Fair Housing Certification

Key Competencies

• Strategic and deadline-driven
• Strong leadership and accountability mindset
• Detail-oriented with high standards of accuracy
• Risk-aware and solution-focused
• Strong coaching and team development skills
• Professional and confident communicator

Performance Expectations

• Portfolio-wide recertifications completed on time with no compliance lapses that jeopardize regulatory standing.
• High first-pass approval rates on third-party submissions.
• Audit-ready file standards consistently maintained.
• Timely correction of compliance deficiencies.
• Effective development, oversight, and accountability of Compliance Specialists.
• Structured monthly vendor performance reviews completed and documented.