Business Office Manager ( BOM )
Job Description
Excelcare at Dover is seeking an experienced Business Office Manager (BOM) to oversee the daily financial and business office operations within our skilled nursing facility. The ideal candidate will have a strong understanding of healthcare billing, reimbursement, case management, collections, and Medicaid processes.
Located at 65 N Sussex St, Dover, NJ 07801
Business Office Manager ( BOM ) Benefits:
Paid time off, paid sick time and paid holidays
401(k) with up to 5% matching
Daily pay option
Employee -only discounts, perks and rewards programs
Business Office Manager ( BOM ) Responsibilities
Oversee business office operations, including billing, accounts receivable, collections, and financial reporting
Manage the revenue cycle process from admission through final account resolution
Ensure accurate census management, payer information, and insurance authorizations
Coordinate case management activities for skilled residents, including insurance reviews, continued stay authorizations, and appeals
Work closely with Nursing, Therapy, MDS, Social Services, and Admissions to support reimbursement and discharge planning
Assist residents and families with Medicaid applications and monitor pending eligibility cases
Manage private pay accounts, patient liability collections, and payment arrangements
Maintain resident trust accounts in compliance with state and federal regulations
Ensure compliance with Medicare, Medicaid, HIPAA, and other regulatory requirements
Prepare for audits and maintain accurate financial and billing documentation
Business Office Manager ( BOM ) Qualifications:
Minimum of 1 year of Business Office Management experience in a skilled nursing facility (SNF)
Strong knowledge of Medicare, Medicaid, Managed Care, Commercial Insurance, and Private Pay billing
Experience with accounts receivable, collections, and healthcare reimbursement processes
Experience with PointClickCare (PCC) or similar electronic medical record and billing systems preferred
Strong organizational, communication, and problem-solving skills
Experience with resident trust accounts and Medicaid processes is a plus
Excelcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
