Business Office Manager
Job Description
Business Office Manager (BOM) – Full-Time
The Woods at Monticello – A Nightingale Community
We are seeking an experienced and detail-oriented Business Office Manager (BOM) to oversee the financial and administrative operations of our skilled nursing facility in Monticello, Arkansas. As a key member of our team, you will play a vital role in ensuring the accuracy and efficiency of our billing, admissions, and customer service processes.
Key Responsibilities:
Manage daily business office operations, including billing, collections, and resident trust accounts
Oversee admissions paperwork, insurance verification, and financial documentation
Ensure timely and accurate Medicaid/Medicare billing and reimbursement
Maintain compliance with state and federal regulations
Support HR functions such as onboarding, personnel files, and payroll coordination
Provide professional, responsive customer service to residents, families, and staff
Collaborate with the Administrator and department leaders to support overall facility operations
Qualifications:
Experience as a Business Office Manager in a skilled nursing facility preferred
Strong knowledge of Medicaid/Medicare billing, insurance processes, and long-term care financial systems
Excellent organizational skills and attention to detail
Ability to manage deadlines and multitask in a fast-paced environment
Professional communication skills and a resident-centered approach
Experience with EMR or billing software a plus
Why Join The Woods at Monticello:
Supportive leadership team
Opportunity to make a meaningful impact on residents and families
Competitive compensation
Stability and growth within a respected Nightingale Community
If you are a motivated Business Office Manager with healthcare experience and a passion for accuracy, service, and teamwork, apply now to join our dynamic team and make a difference in the lives of our residents and families.
