Recreation Receptionist - PT

Title: Recreation ReceptionistDepartment: RecreationDivision: Community CenterWage: $16.00 - $22.00 per hourKey Responsibilities: Customer Service: %CF; Greet visitors and guests in a friendly and professional manner. %CF; Provide information about the facility's programs, activities, and services. %CF; Assist guests with inquiries, requests, and concerns, offering appropriate solutions and guidance. %CF; Handle telephone calls, emails, and in-person inquiries promptly and efficiently. %CF; Maintain a positive and welcoming atmosphere, ensuring visitors feel valued and comfortable. Facility Bookings and Reservations: %CF; Assist customers with the registration process for recreational programs, classes, and events. %CF; Collect fees, process payments, and issue receipts. %CF; Coordinate with other staff members to ensure seamless facility usage and avoid scheduling conflicts. %CF; Maintain accurate records of bookings, reservations, and customer information. Administrative Support: %CF; Perform general administrative tasks such as filing, data entry, and report generation. %CF; Maintain inventory of office supplies and ensure they are adequately stocked. %CF; Assist in the preparation and distribution of promotional materials, brochures, and schedules. %CF; Support other departments within the recreation center as needed. %CF; Collaborate with colleagues to ensure efficient operations and excellent customer service. Safety and Security: %CF; Monitor access to the facility, ensuring only authorized individuals enter. %CF; Enforce facility rules and regulations to maintain a safe and secure environment. %CF; Respond promptly to emergencies or incidents, following established protocols. Qualifications and Skills: %CF; High school diploma or equivalent; additional education or certification in hospitality, customer service, or related fields is a plus. %CF; Proven experience in a customer service or receptionist role, preferably in a recreational or hospitality setting. %CF; Excellent interpersonal and communication skills, with a friendly and approachable demeanor. %CF; Strong organizational skills and attention to detail. %CF; Ability to multitask and handle various responsibilities efficiently in a fast-paced environment. %CF; Proficiency in using computer systems and software for data entry, scheduling, and general office tasks. %CF; Knowledge of recreational activities, programs, and services is desirable. %CF; Ability to work flexible hours, including evenings, weekends, and holidays, as required. The Recreation Receptionist plays a vital role in ensuring visitors' satisfaction and maintaining a positive image of the recreation center. This position offers an opportunity to engage with a diverse community, contribute to the success of recreational programs, and foster an enjoyable experience for all guests.

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