Social Services Director
Job Description
A well-established skilled nursing and rehabilitation center in the area is seeking an experienced and compassionate Social Services Director to join our team.
Key responsibilities include:
Developing and documenting individualized social service care plans.
Coordinating discharge planning and community resource referrals.
Educating residents, families, and staff regarding resident rights and available services.
Assisting residents and families with applications and referrals for community programs and benefits, including Medicaid and conservatorship services when appropriate.
Maintaining records of resident and family concerns, facilitating resolutions, and ensuring appropriate follow-up.
Serving as an accessible advocate and resource for residents, families, and staff.
Collaborating with interdisciplinary team members to promote quality outcomes and resident satisfaction.
Qualifications:
Bachelor's Degree in Social Work (BSW) required; Master's Degree preferred.
Degree from an accredited Social Work or related human services program.
Previous experience in long-term care preferred.
Knowledge of federal and state long-term care regulations, including Requirements of Participation (RoP), resident rights, admissions, discharge planning, and documentation requirements.
Strong organizational skills with the ability to manage multiple priorities.
Creative problem-solving abilities and a customer-service-focused approach.
Excellent communication and interpersonal skills.
Ability to remain calm and professional in stressful situations.
