Remote Revenue Cycle & Billing Manager

This is a remote position.

At Caring Senior Service, our mission is to help seniors remain healthy, happy, and independent in the comfort of their own homes by delivering compassionate, high-quality care and exceptional customer service. We are committed to creating a supportive and collaborative workplace where employees are empowered to make a meaningful impact while growing professionally.

As our organization continues to expand, we are seeking an experienced and results-driven Remote Revenue Cycle & Billing Manager to oversee billing operations, optimize revenue cycle processes, and ensure accurate financial and administrative workflows. This leadership role is ideal for an organized professional with a strong background in healthcare revenue cycle management and medical billing operations.

The Remote Revenue Cycle & Billing Manager is responsible for overseeing all aspects of the revenue cycle, including billing operations, claims management, reimbursement processes, account reconciliation, compliance, and revenue optimization. This position works closely with leadership, finance, clinical teams, and insurance providers to ensure operational efficiency and compliance with industry regulations.

The ideal candidate possesses excellent analytical skills, strong leadership abilities, and extensive knowledge of healthcare billing procedures, insurance claims processing, and revenue cycle best practices.

• Oversee daily revenue cycle and billing operations.
  
• Manage claim submission, tracking, and resolution processes.
  
• Monitor billing accuracy and ensure timely claim processing.
  
• Review denied or rejected claims and coordinate corrective actions.
  
• Maintain compliance with healthcare billing regulations, company policies, and industry standards.
  
• Analyze revenue cycle performance and identify opportunities for operational improvement.
  
• Collaborate with finance, clinical, and administrative teams to improve workflow efficiency.
  
• Develop and implement billing policies and standard operating procedures.
  
• Supervise and support billing and administrative staff.
  
• Prepare operational reports, billing summaries, and performance metrics for leadership.
  
• Resolve complex billing issues while maintaining excellent customer service.
  
• Monitor accounts receivable activities and outstanding balances.
  
• Coordinate with insurance providers regarding claim inquiries and documentation.
  
• Ensure accurate documentation and record management.
  
• Participate in onboarding, training sessions, and departmental meetings.
  
• Perform additional administrative and operational duties as assigned.
  

• Bachelor’s degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field preferred.
  
• Minimum of three years of experience in healthcare revenue cycle management, medical billing, or healthcare operations.
  
• Strong knowledge of medical billing procedures, insurance claims processing, and reimbursement workflows.
  
• Experience with Electronic Health Record (EHR/EMR) systems and healthcare billing software.
  
• Strong analytical and problem-solving abilities.
  
• Excellent written and verbal communication skills.
  
• Strong organizational and leadership skills.
  
• Ability to manage multiple priorities in a remote work environment.
  
• High level of accuracy and attention to detail.
  
• Reliable high-speed internet connection and a dedicated home workspace.
  

• Experience in home healthcare, senior care, or medical practice administration.
  
• Knowledge of Medicare, Medicaid, and commercial insurance billing processes.
  
• Experience with revenue cycle reporting and performance analysis.
  
• Professional certification such as CPC, CPB, CRCR, or a related credential is a plus.
  
• Previous leadership or supervisory experience.
  

• Revenue Cycle Management
  
• Medical Billing
  
• Claims Management
  
• Insurance Verification
  
• Accounts Receivable Management
  
• Healthcare Compliance
  
• Revenue Analysis
  
• EHR/EMR Systems
  
• Microsoft Excel
  
• Microsoft Office Suite
  
• Data Analysis
  
• Process Improvement
  
• Leadership
  
• Team Management
  
• Problem Solving
  
• Communication Skills
  
• Organizational Skills
  
• Attention to Detail
  

• Flexible remote work environment
  
• Comprehensive onboarding and training
  
• Medical, Dental, and Vision Insurance (where eligible)
  
• Paid Time Off (PTO) (where eligible)
  
• 401(k) Retirement Plan (where eligible)
  
• Employee Assistance Program (EAP)
  
• Career advancement opportunities
  
• Ongoing professional development
  
• Supportive and collaborative team environment
  
• Work-life balance
  
• Employee recognition programs
  

At Caring Senior Service, we believe our employees are the foundation of our success. We foster a culture of collaboration, integrity, innovation, and continuous improvement. Our team members are empowered to make meaningful contributions while developing their careers in a supportive remote work environment.